Sports / Mobile
These Terms & Conditions set out how your qqphcom account works — what you agree to when you access the platform, how transactions are handled through GCash, Maya, or PESONet, and what we each owe each other. Access and eligibility depend on local law and are available where local law permits in the Philippines.
By creating an account on qqphcom, you confirm that you have read and agree to these Terms & Conditions in full. They apply to every part of your session — browsing the game catalog, funding your account wallet through GCash, Maya, or PESONet, and any interaction with our support team. We update these Terms when our services change or when applicable rules in the Philippines require it. The current version is always the one displayed on this page; we recommend checking back here after any major update notice. Where a section of these Terms conflicts with an earlier version you may have read, the current published version takes effect. Nothing in these Terms creates a right to services in regions where local law does not permit access. Your use of a GCash, Maya, or PESONet deposit path confirms that you are accessing the platform in an eligible region. If you have a question about what a specific clause means for your account, our support team is reachable through the contact paths listed further down this page. We do not interpret these Terms differently based on payment method — the same conditions apply across all supported deposit options.
GCash is a confirmed deposit path. Its use is subject to the wallet's own service terms alongside these qqphcom Terms & Conditions.
Maya transactions are processed according to Maya's own user agreement. These Terms & Conditions govern your qqphcom account side of that flow.
PESONet transfers follow BSP clearing rules. On the qqphcom side, the amounts and records shown in your account wallet are governed by these Terms.
These Terms & Conditions apply specifically to your qqphcom account and the services directly operated by us. They do not extend to third-party services you access from links within the platform, nor to the internal rules of payment providers such as GCash or Maya. Knowing the boundary helps you direct questions to the right place.
The rules around creating, verifying, and closing your qqphcom account are fully covered here. This includes login credentials, session behaviour, and account-level restrictions tied to your region.
Deposits and withdrawals processed through your qqphcom wallet — including those initiated via GCash, Maya, or PESONet — fall within scope. The record of each transaction is visible in your account dashboard after login.
Game availability, catalog organisation and any terms attached to specific titles within the lobby are governed here. Game-mechanics rules shown inside individual titles (such as bonus round conditions) are set by the studio, not by us.
Payment providers, game studios such as Microgaming, PG Soft, Spadegaming and PlayStar, and any external link operate under their own terms. We are not responsible for those terms, and these Terms & Conditions do not override them.
These Terms & Conditions are not just obligations — they also define specific things you can do with your account and records. You have the right to review any transaction logged in your account wallet, including deposits made through GCash, Maya, or PESONet. If a record looks incorrect, you can raise a correction request through our support team; we will review the account logs and respond with our findings. Where your personal account details — such as your registered contact number or linked e-wallet — need updating, the fields to do so are in your account settings, and the instructions shown there apply. If you ever want to close your account, you can submit that request through the support contact path below. We keep a record of the request and act on it in line with the retention rules described in the Trust section of this page. At every stage, the support team is your direct line for anything these Terms do not resolve on their own.
Transaction history, including all wallet movements, is visible in your account dashboard after login. Check there first before raising a query.
Update your registered contact information or linked payment method through account settings. Follow the verification steps shown in those fields.
If a clause in these Terms is unclear as it applies to your account, send the question to support with your account reference and the specific section you are asking about.
Submit a closure request through our support channel. We confirm receipt and process the request according to the retention schedule described below.
If a section of these Terms is unclear, or if you need to act on a right described here — such as correcting an account record or requesting data retention details — these are the contact paths to use. Have your account reference ready so we can pull the correct records.
Open the chat widget from any page in your account to reach the support team directly about a Terms & Conditions question.
Send a written query with your account reference and the specific clause number to our support email address shown in your account settings.
The Help Centre within your account dashboard lists common policy questions with direct answers. Start there for faster resolution on standard Terms topics.
These Terms & Conditions work alongside our Privacy Policy to explain how account data is stored and used. We hold your information for as long as your account is active and for a defined period after closure, in line with applicable rules for eligible Philippines regions. Cookies are used to keep your session active and to remember your account preferences — you can manage cookie settings through your browser at any time. Account security is your shared responsibility: we secure the platform side, and you are responsible for keeping your login credentials private. Any suspected unauthorised access should be reported to support immediately so we can act on it.
Account records and transaction logs are kept for the period required by applicable rules in eligible regions. After account closure, data is held for the retention period and then removed from active systems.
We use session and preference cookies to keep your account functional while you browse. No third-party advertising cookies are set without disclosure in the cookie notice shown at first visit.
We maintain platform-side security measures on the qqphcom infrastructure. You are responsible for keeping your password and linked GCash or Maya credentials private and not sharing them.
To request details on what data we hold for your account, or to ask about the retention period after closure, contact support with your account reference. We respond through the same channel you use to contact us.
These questions cover what new account holders most often ask when reviewing the Terms & Conditions on qqphcom. If your question is not answered here, contact support using the paths above.
They take effect the moment you create your qqphcom account and complete the registration steps. By completing registration, you confirm you have read the current version of these Terms. Any update we publish after that point takes effect when it appears on this page.
No. The same Terms & Conditions govern your account regardless of whether you transact through GCash, Maya, or PESONet. Each payment provider also has its own service terms for the wallet side of the transaction, but those do not replace these Terms.
Bonus round rules for individual titles — such as those from Microgaming, PG Soft, Spadegaming, or PlayStar — are set by the studio and shown inside the game itself. These Terms & Conditions govern your account and wallet; game-mechanics rules sit with the studio that built the title.
Yes. Your transaction history is visible in the account dashboard after login. If you need a formal copy for your own records, contact support with your account reference and the date range you need. We will confirm what format is available.
After account closure, we retain your records for the period required by applicable rules in eligible Philippines regions. Once that period ends, the data is removed from active systems. You can ask support for the specific retention period that applies to your account.
Contact our support team via live chat or email, and include your account reference alongside the specific clause you believe was applied incorrectly. We review the account logs and the relevant Terms section, then respond with our findings through the same contact channel.